Privacy Policy

Effective Date: August 2025

OAK Business Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable laws in Ontario, Canada.

We may collect the following types of personal information when you visit our website, engage with us, or use our services:

• Name, email address, phone number, mailing address.
   
• Professional or business information (such as company name, role, or industry).
   
• Payment or billing information (where applicable).
   
• Information you choose to share with us when contacting us, applying for a role, or submitting a form.
   
• Technical information (such as IP address, browser type, and usage data collected through cookies or analytics tools).
   

We collect and use personal information for the following purposes:

• To provide and improve our consulting services.
   
• To respond to inquiries, questions, or requests.
   
• To manage client accounts, billing, and payments.
   
• To communicate updates, offers, and marketing materials (where consent has been given).
   
• To comply with legal and regulatory obligations.
   

By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us directly.

We do not sell, rent, or trade your personal information. We may disclose your personal information only in the following cases:

• To trusted third-party service providers who assist us in delivering our services (such as payment processors or IT providers).
   
• To comply with legal, regulatory, or law enforcement requirements.
   
• To protect the rights, property, or safety of OAK Business Solutions, our clients, or the public.
   

• Your personal information is stored securely using industry-standard safeguards.
   
• We take reasonable measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.
   
• While we implement robust security practices, no system is 100% secure, and we cannot guarantee absolute protection.
   

• Our website may use cookies, analytics, or similar technologies to improve functionality and user experience.
   
• You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. Please note that some parts of our website may not function properly without cookies.
   

Under PIPEDA and applicable Ontario laws, you have the right to:

• Access the personal information we hold about you.
   
• Request corrections to your personal information.
   
• Withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
   
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
   

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third parties.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes your acceptance of any changes.

For questions, requests, or concerns regarding this Privacy Policy or how we handle your personal information, please contact us.